If you are having problems with Dominican's Financial Aid Portal, please review the information below. If any of the solutions presented below do not resolve your issue, please contact the Office of Financial Aid using the contact information at the bottom of this screen.

Error Messages

If you receive an error message when creating your account or resetting your password, please take note of the exact message you receive, including error code, and then contact the Office of Financial Aid for further instruction.

Dominican ID Number

Your Dominican ID number is a 9 digit number and starts with at least two zeros (such as 005123456). Your ID number can be found on correspondence (both email and mail) from the Office of Financial Aid or on your Dominican ID card. The number on your Dominican ID card does not have the leading zeros so you must add them when entering your ID number.

Questions? Comments? Concerns? We are here to help.

Office hours
Monday through Thursday, 9:00 a.m. to 6:00 p.m.
Friday, 10:00 a.m. to 5:00 p.m.
No appointment necessary

Physical Location
Bertrand Hall, First Floor, Suite 105 (corner of Acacia Avenue and Magnolia Avenue)

Contact Information
Phone Number: 415.257.1350
Fax Number: 415.485.3294
Email Address: finaid@dominican.edu
Website: www.dominican.edu/financialaid

Mailing Address
Office of Financial Aid
Dominican University of California
50 Acacia Avenue
San Rafael, CA 94901